ITIL® provides a service lifecycle approach to IT Service Management Best Practices.
ISO/IEC20000 certification is awarded companies after audits are conducted by Registered Certification Bodies which ensures that the company designs, implements and manages an IT Service Management system in line with the requirements of the standard.
ISO/IEC 20000 certification is awarded a Registered Certification Body, which ensures that a service provider designs, implements and manages an IT Service Management system in line with the requirements of the ISO/IEC 20000 standard.
The ISO27002 provides an understanding of information security controls as part of a broader information security or IT responsibility.
Cloud computing describes a new delivery model for IT services and it typically involves over-the-Internet provision of dynamically scalable and often virtualized resources.
Lean Six Sigma seeks to improve the quality of process outputs by identifying and removing the causes of defects in business processes using a set of quality management methods.
Lean IT is applied to transform IT organizations to a customer-focused, efficient and transparent IT organization that can deliver sustainable results to the business.