The ITIL® courses deliver principles and core elements of IT Service Management (ITSM).
Courses are delivered using exciting case studies designed to further enhance and cement the candidates understanding
of ITIL® and ITSM Best Practices.
The IT Governance courses are developed based on the CobiT 4.1 guidance, provided
by ISACA. The courses present the concepts of CobiT. Participants will understand the
differences between Corporate Governance and IT Governance, objectives of the CobiT
framework, and the concepts and terminology used.
The ISO/IEC 20000 courses provides insight into the specifications and code of practice for ISO/IEC 20000 and covers the second edition of the standard (ISO/IEC 20000-1:2011) which cancels and replaces the first edition (ISO/IEC 20000-1:2005).ISO 20000 Courses
The ISO27002 standard was formerly known as the ISO17799 standard, and is a code of practice for information security. It outlines eleven security categories, with several control objectives and a wide range of controls. They may be implemented under the framework provided within ISO 27001. It outlines hundreds of potential controls and control mechanisms and may be implemented under the guidance provided within ISO27001.ISO/IEC 27000 Courses
The Cloud Computing courses introduces key benefits and challenges along with creating a cloud computing action plan, ensuring that participants are prepared for cloud computing success.Cloud Courses
The Lean Six Sigma courses teach participants how to apply the concepts and techniques required for successful process improvement as well as their impact on any organization: higher quality, lower costs and improved customer satisfaction.Lean Six Sigma Courses
The Lean IT courses teach all elements of the Lean IT framework. After completion of the training, participants will be able to participate effectively in a Lean IT transformation program.Lean IT Courses